Below are some of the questions that shoppers ask most frequently. We have tried to list them all in an effort to assist you when working with our company or when mystery shopping in general.
Please note that we do NOT accept phone calls from shoppers to discuss how to sign up with our company. If you would like to shop for us, please go to our shopper registration page and follow the instructions. You can use this link to quickly get to that information. You can also contact us via email with any questions, concerns, or issues.
NO. You should not pay anything to become a mystery (secret) shopper, nor should you pay any company for a listing of Mystery Shopping companies. Those companies selling books listing our company have not received any permission from us to use our name. There are times when certification is helpful (see below) through the Mystery Shopping Providers Association (MSPA). This is a legitimate certification course and may help you in your mystery shopping business.
We provide shopping services throughtout the United States and Canada. If you live in the areas where shops are available, you will be receiving an email notification regarding available shops.
Ann Michaels and Associates does rely on Silver and Gold certification when possible. We are also implementing a shopper testing program that will help us when it comes to scheduling. When this feature becomes "live", more information will be posted on the shopper login information. It should be noted that our Account Managers are eager to use "new" shoppers, both those with previous shopping experience and those that are new to this industry. We continue to use those shoppers who have proven to be reliable.
The first thing you should do is contact your Account Manager via email. Strong communication is essential in this business. Based on your situation and the client involved, the Account Manager will either be able to offer you an extension or reschedule the shop with another shopper. Quick communication is necessary so that the Account Manager can locate another shopper to complete the assignment.
Ann Michaels is now using PayPal. You will be paid during the third week of every month for all work done the month prior. It is vital that you update your profile with us if you have not done so - we cannot assign a shop to you unless you accept PayPal payments. If you have any questions about this, please email email@example.com.
Mystery shopping is fun, but serious work. We are counting on you to complete an assignment in a timely, accurate manner. Our best shoppers communicate very well with Account Managers when difficulties arise, are reliable, complete shops when scheduled, and complete reports in a timely, thorough manner.