Case Study #1: Fast Food Promotional Concerns
Case Study #2: Special Occasion Retailer - Complaint Resolution
Case Study #3 - Social Media Monitoring and Back to School Trends
Case Study #4: What did companies learn from analyzing social media data?
Social Media Monitoring - A Valuable Method of Protecting a Company's Online Reputation
Mystery Shopping the Competition - A New Form of Competitive Intelligence
Mystery Shopping Museums to Overcome Financial Challenges
A 360 Degree View of Your Company: A Comprehensive Program
Mystery Shopping in the B2B Sector: An Overlooked Use for Mystery Shopping
PowerHomeBiz interviews Kathy Doering, President of Ann Michaels & Associates, on the Importance of Providing Excellent Customer Service
Ann Michales & Associates announces the launch of a new website resdesign - October, 2008
Abt Electronics, a Leading Retailer in the Chicagoland Area, Shares Their Experience with Mystery Shopping
Ann Michaels & Associates presents video training seminar at the MSPA Conference - July, 2008
Ann Michaels & Associates announces Safety Net, the newest Social Media Monitoring Service
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